Privacy Policy

Netro42 Limited (Netro42) respects the privacy of visitors and users of this website, and will only collect personally identifiable data, such as your name or email address, when it is voluntarily submitted to us at this website.

We are responsible for the collecting and processing of your personal data in relation to our activities. The purpose of this Notice is to tell you which personal data we collect and process about you and why, who we share your data with and why, how long we keep it and how you can exercise your rights.

1. Which personal data do we collect and use?

Depending on the data that is required from you for the type of enquiry or work we undertake, we collect personal data about you including but not limited to any of the following types:

• identification information (e.g. name, address)
• contact information (e.g. postal and email address, telephone numbers)
• connection and tracking data (e.g. cookies, connections to online customer service, replies to online surveys)
• websites and social media containing publicly available information;

2. Why do we use your data and what for?

We use your personal data to comply with various legal and regulatory obligations, including:

• to comply with legal and regulatory obligations
• to perform a contract with you or take steps at your request before entering into a contract
• to fulfil our legitimate interests

In certain cases, we require your consent to process your data, for example:

• to send you communications for direct marketing purposes (e.g. emails, newsletters, SMS, telephone calls) unless you tell us you want to opt out of receiving any further communications by contacting us using the details set out below or by unsubscribing.

If you do not exercise this right, you may continue to receive communications from us whether you have a contract with us or not;

3. Who do we share your personal data with?

For the purposes above, we only share your personal data with employees of our business who are required to work on your account.

4. Transfers of personal data outside the EEA

Where we transfer your data to a country outside the European Economic Area (EEA), where the European Commission has recognised that non-EEA country as providing an adequate level of data protection, your personal data will be transferred on this basis without your specific authorisation.

For transfers to non-EEA countries whose level of protection has not been recognised as adequate by the European Commission, we will either rely on an exemption from a rule or law that is applicable to the specific situation (e.g. if the transfer is necessary to perform our contract with you).

5. Retention of your personal data

Your personal data is retained by us in digital format for as long as we need to comply with our legal and regulatory obligations and for the defence of complaints and claims against us. This includes being able to provide evidence in the case of any legal or regulatory investigations, disputes or claims regarding the provision of our products or services to you. In the case of personal information contained in paper format, the document will be recorded in digital format and retained on our systems; the paper format will then be securely destroyed.

6. What are your rights and how can you exercise them?

In accordance with applicable regulations, you have the following rights:

• to access: you can obtain information relating to the processing of your personal data and a copy of the personal data held.
• to rectify: where you consider your personal data to be inaccurate or incomplete, you can require that such personal data is updated.
• to erase: you can require the deletion of your personal data, to the extent permitted by law.
• to restrict: you can request the restriction of the processing of your personal data.
• to object: you can object to the processing of your personal data, on grounds relating to your particular situation. You have the absolute right to object to the processing of your personal data for direct marketing purposes, which includes profiling related to such direct marketing.
• to withdraw your consent: where you have given your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
• to data portability: where legally applicable, you have the right to have the personal data you have provided to us be returned to you or, where technically possible, transferred to a third party.

If you wish to exercise the rights listed above, please contact us using the details outlined below.

Cookies Policy

Cookies are small text files stored on your computer when you visit some websites. To use our website properly, you need to have cookies enabled. Cookies allow certain information from your web browser to be collected by us, which we use to track visitor use. They do not identify who is using the computer, just the computer being used. Cookies and other similar technology make it easier for you to use our website on future visits.

Browsers can be used to restrict, block or delete cookies. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile telephone handset manual) to learn how to change your cookie preferences. Please be aware that if you block all cookies, this website (and many others you visit) will cease to work for you.

These are the main types of cookies we use, and what we use them for:

Social Media Cookies
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For websites used by individual customers, there may be the opportunity to 'share' content with friends through social networks - such as Facebook and Twitter. You may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third party websites for more information about their cookies and how to manage them.

Session Cookies
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This type of cookie allows our web servers to respond to your actions on the website, such as moving through online forms or browsing the website. The website wouldn't work for you without it.

Analytics Cookies
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These cookies enable the function of Google Analytics or other analytics software. This software helps us take and analyse collective visitor information such as browser usage, new visitor numbers and response to marketing activity. That information is not held at individual customer level and helps us to improve the website and your experience, and to ensure our marketing campaigns are relevant.

Third party referral Cookies
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These cookies are set by third party companies which refer you to our website or advertise our products. We don't control the setting of these cookies.

Preferences Cookies
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These cookies help us recognise you when you return to our website. For example, your language preferences.

Cookies and other connection and tracking data stored on your device are kept for a period of 12 months from their collection date.

Any questions or enquiries which you have in relation to Netro42 should be addressed by email to: info@netro42.com
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‍– or by post to:
‍Data Enquiries
Netro42 Limited
20-22 Wenlock Road
London
N1 7GU
– or alternatively by telephoning 020 7267 7002 during office hours.